Domestic Orders (United States)

All domestic orders within the continental United States are shipped via USPS or UPS Ground.

Shipping Time:

• 1–5 business days after shipment depending on your distance from Ventura County, California.

Order Processing Time:

• 1–2 business days before shipment

• Processing does not include Saturdays or Sundays

For fastest delivery, we recommend selecting USPS shipping options during checkout.

Flat Rate Shipping

Orders that qualify for Flat Rate Shipping are shipped via USPS Parcel.

Estimated delivery time:

• 1–5 business days

Free Shipping

Orders that qualify for free shipping will be sent via USPS or UPS Ground. Shipping carrier is selected based on the most cost-effective option.

Estimated delivery time:

• 1–7 business days once shipped

Please note:

• Free shipping is only available within the United States

• Free shipping is not available for international orders

Special Delivery Locations.

Orders shipping to the following locations are sent via USPS Priority Mail:

• P.O. Boxes

• Alaska

• Hawaii

• U.S. Virgin Islands

Special Requests

Special shipping or handling requests may be placed in the Customer Comments section during checkout.

We will do our best to accommodate them when possible.

Delivery Responsibility

Once a package is marked “Delivered” by the carrier, the shipment is considered complete.

HookahJunkie.com is not responsible for lost, stolen, or missing packages after delivery.

If you believe your package was delivered incorrectly, please contact the shipping carrier directly.

Signature Confirmation (California Orders)

For customer security, all California orders require a signature upon delivery.

Age Requirement

By placing an order on HookahJunkie.com, you confirm that you are 21 years of age or older.

HookahJunkie.com is not responsible for any health issues associated with the use of our products.

Order Acceptance

HookahJunkie.com reserves the right to:

• Cancel any order

• Refuse service

• Request additional verification

International Orders

All international orders are shipped via USPS International Shipping.

Estimated Shipping Time:

• 5–21 business days, depending on the destination country.

Shipping costs are calculated based on:

• Order weight

• Package contents

• Destination country

• Duties or taxes (if applicable)

If the shipping cost exceeds the amount initially charged, the difference may be billed to the payment method used at checkout.

International Order Processing

Orders are typically shipped within:

• 4–7 business days

• (Excludes Saturdays and Sundays)

Delivery times vary depending on customs processing and destination.

Please allow up to 21 business days for delivery.

Customs, Taxes & Duties

International customers are responsible for:

• GST

• VAT

• Import taxes

• Customs duties

These charges are determined by your country’s government and are not controlled by HookahJunkie.com.

Import Laws

When ordering tobacco or related products internationally:

• You are responsible for understanding your local import laws

• HookahJunkie.com is not responsible for confiscated packages

By placing an international order, you accept all risks related to importing tobacco products into your country.

Lost or Confiscated International Packages

HookahJunkie.com is not responsible for packages lost, seized, or confiscated by customs authorities.

Order Verification

International orders may require additional verification.

Orders may be cancelled at our discretion if verification cannot be completed.

Billing Address Requirements

Your billing address must exactly match the address associated with your credit card.

Orders with mismatched billing information may be delayed or cancelled.

Multiple Item Orders

Orders containing multiple items may ship in separate packages and may arrive on different days.

Order Recording

For quality control and fraud prevention, all orders are digitally recorded during packaging and preparation.

This helps ensure accuracy and protects both our customers and our business.

Tracking Your Order

Once your order is placed, you will receive an Order Confirmation Email containing:

• Your order number

• Your order details

Once your order ships, you will receive a tracking number via email so you can monitor your shipment.

✅ HookahJunkie.com

Premium Hookah Products • Fast Shipping • Trusted Since Day One